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Below are the roles we are constantly on the look out for, if you like what you see, get in contact.

Level

Senior

Profession

Software Engineer


Type

Full time

Location

London


Description

The Financial Times are looking for a Senior Engineers to join our teams across the Internal Products programme.

We’re committed to equality and diversity in the tech industry, and want to encourage applications from underrepresented backgrounds. We consider part-time roles and flexible working hours to help support this.

Internal Products

The mission of the Internal Products team is to enable our peers (in tech and beyond) to do their best work. We do this in a variety of ways: finding a team the right tool for the job, helping them automate the most tedious parts of their work so they can invest in the valuable tasks they truly care about, discovering new ways in which to bring value to the business, and more. We are made up of the following feature teams in 2020: Incubate, Envoy, Digital Newsroom, Email Platform, Ads, DevX, CRM, CMS and People Tech. Head on over here to find out more on what it's like to work in Internal Products.

This role will be right for you if you have…

  • Dedication to performance, accessibility, security and reliability
  • Ability to understand a complex business problem and to build or lead a team to solve that problem
  • Effective communication and collaboration
  • Understanding when a task is done, and steering others to complete tasks or decisions
  • Ability to decide appropriately when to buy or build, and to communicate the reasons to stakeholders
  • A respect for all disciplines involved in an excellent product, and a commitment to improving customer experience
  • Being collaborative
  • Enjoy learning and teaching — whether that be pair programming, lightning talks, good documentation, leading workshops or mentoring more junior members of the team
  • A love of the web, an interest in performance and dedication to accessibility
  • An understanding of design and UX principles
  • An avoidance of frameworks, to get things done you prefer the tools that are right for the use case and frameworks only where necessary

We often use these, it’s not an exhaustive list but gives you a taste of what our technology stack and tools look like:

  • Node.js
  • Elasticsearch; Neo4j; GraphQL
  • Heroku; AWS: mainly Lambda; Kinesis; DynamoDB
  • Working with data science teams - data models, statistics
  • GitHub; CircleCI; Sentry
  • Graphite; Grafana; Splunk

We do not expect you to have worked with them all but if you have experience of some of these it will be a bonus.

The hiring process

We understand that tech interviews are often stressful for no good reason, so we designed our interview process to be strong but friendly. It is set up to allow you to demonstrate your strengths. We have a short tech test that requires minimal code writing, a friendly in-house technical exercise and a set of standardised questions to encourage you to tell us about what you know and what you enjoy.

Level

Senior

Profession

Software Engineer


Type

Full time

Location

London


Description

The Customer Products group works on our award winning website, iOS and Android apps.

We are a multi-disciplinary, co-located team. We value transparency, accountability, shared responsibility and teamwork. We’re focused on our users and the FT’s mission to provide engaging world-class journalism.

Most Engineers work across the entire stack, although many have expertise with particular technologies and domains, for example client-side, performance, accessibility, building APIs, security and integration. We deploy to production many times a day and have full ownership of releases, the tools we use and site reliability.

What you’ll do…

  • Develop new features for FT.com and our mobile apps using modern web technologies
  • Collaborate with Product Owners, Delivery Managers, and UX Designers, contributing ideas to help achieve our company-wide goals
  • Maintain our high standards for web performance, security and accessibility
  • Help improve the way we work and the tools we use

The role will be right for you if you are…

  • Keen to take action whilst being pragmatic
  • Attention to detail and common sense
  • Being collaborative
  • Enjoy learning and teaching — whether that be pair programming, lightning talks, good documentation, leading workshops or mentoring more junior members of the team
  • A love of the web, an interest in performance and dedication to accessibility
  • An understanding of design and UX principles
  • An avoidance of frameworks, to get things done you prefer the tools that are right for the use case and frameworks only where necessary

Your core skill set and expertise is web development and you're enthusiastic about contributing to all parts of the process. Our ideal candidate will bring a unique point of view to the work that we do. We firmly believe that diverse perspectives help us create a great product and enhance the team.

Here’s a list of things we use a lot. It’s not exhaustive, but gives you a taste of what our stack and tools look like:

  • Node.js; Heroku; AWS Lambda; Kinesis; DynamoDB
  • Elasticsearch; Neo4j; Redis; GraphQL
  • Handlebars; Sass; Webpack; Preact
  • Fastly; VCL
  • Github; CircleCI; Sentry
  • Graphite; Grafana; Splunk

We don’t expect you to have worked with all of these, it will be a bonus for us if you have worked with some of them. To find out more you can read about how we route traffic on FT.com and have a look at the code we make public on GitHub. You can also get an insight into how we work from our FT Product & Technology Medium publication.

The hiring process

We understand that tech interviews are often stressful for no good reason, so we designed our interview process to be rigorous but friendly. We don’t do whiteboard coding or peer over your shoulder when you’re writing code.

We’re committed to equality and diversity in the tech industry, so we’ll be especially happy to see applications from under-represented backgrounds. We encourage this for example by considering part time roles and flexible working hours as well as tuning the hiring process to promoting diversity.

We have recently published our competencies for a Software Engineer. Engineering Progression framework and associated competencies for a Software Engineer.

Level

Mid

Profession

Software Engineer


Type

Full time

Location

London


Description

The Customer Products group works on our award winning website, iOS and Android apps.

We are a multi-disciplinary, co-located team. We value transparency, accountability, shared responsibility and teamwork. We’re focused on our users and the FT’s mission to provide engaging world-class journalism.

Most Engineers work across the entire stack, although many have expertise with particular technologies and domains, for example client-side, performance, accessibility, building APIs, security and integration. We deploy to production many times a day and have full ownership of releases, the tools we use and site reliability.

What you’ll do…

  • Develop new features for FT.com and our mobile apps using modern web technologies
  • Collaborate with Product Owners, Delivery Managers, and UX Designers, contributing ideas to help achieve our company-wide goals
  • Maintain our high standards for web performance, security and accessibility
  • Help improve the way we work and the tools we use

The role will be right for you if you are…

  • Action-oriented and pragmatic
  • Strong problem solving skills
  • Attention to detail
  • Being collaborative
  • Enjoy learning
  • A love of the web, an interest performance and dedication to accessibility
  • An understanding of design and UX principles
  • You don’t need to rely on a framework to get things done, and you prefer the tools that are good enough for your use case

Your core skill set and expertise is web development and you're enthusiastic about contributing to all parts of the process. Our ideal candidate will bring a unique point of view to the work that we do. We firmly believe that diverse perspectives help us create a great product and enhance the team.

Here’s a list of things we use a lot. It’s not exhaustive, but gives you a taste of what our stack and tools look like:

  • Node.js; Heroku; AWS Lambda; Kinesis, and DynamoDB
  • Elasticsearch; Neo4j; Redis; GraphQL
  • Handlebars; Sass; Webpack; Preact
  • Fastly; VCL
  • Github; CircleCI; Sentry
  • Graphite; Grafana; Splunk

We don’t expect you to have worked with all of these, it will be a bonus for us if you have worked with some of them. To find out more you can read about how we route traffic on FT.com and have a look at the code we make public on GitHub. You can also get an insight into how we work from our FT Product & Technology Medium publication.

The hiring process

We understand that tech interviews are often stressful for no good reason, so we designed our interview process to be rigorous but friendly. We don’t do whiteboard coding or peer over your shoulder when you’re writing code.

We’re committed to equality and diversity in the tech industry, so we’ll be especially happy to see applications from under-represented backgrounds. We encourage this for example by considering part time roles and flexible working hours as well as tuning the hiring process to promoting diversity.

We have recently published our competencies for a Software Engineer. Engineering Progression framework and associated competencies for a Software Engineer.

Level

Senior

Profession

Software Engineer


Type

Full time

Location

London


Description

The Financial Times is looking for a Senior Engineer to join the Reliability Engineering team. This is a hands on development role, contributing to the tools our engineering teams use to improve our operational reliability, and helping to lead the development team.

Projects you might work on…

  • Graph database (neo4j), GraphQL and JSX systems for representing and administering our technical estate. Mainly Node.js Lambda apps
  • Prometheus-backed monitoring systems, mainly written in Go and deployed on AWS’s Elastic Container Service, with a react based UI
  • Project to pull together data about the state of every system in the FT from a range of sources and display them in a consistent view

We often use these, it’s not an exhaustive list but gives you a taste of what our technology stack and tools look like:

  • Node.js
  • Web platform (HTML, CSS, JS)
  • AWS
  • React
  • GraphQL
  • Go
  • Prometheus
  • Neo4j

What you’ll work on…

  • Write robust, well-tested and secure solutions for the problems we need to solve
  • Ensure solutions align to FT technology strategy
  • Guide other team members in improving their code, through review and mentoring
  • Continually improve the tooling and processes we use within the team
  • Interact with the users of our tools, contributing to a culture where everything we deliver is well-crafted and user-focused
  • Own the development of functionality from analysis of requirements through to operating in production
  • Manage own workload, and be willing to help coordinate the efforts of a small team of engineers
  • Onboarding and mentoring secondees to the team (our team includes regular 3 month secondments of engineers from elsewhere in the business)

Level

Senior

Profession

Software Engineer


Type

Full time

Location

London


Description

The Financial Times are looking for a Senior Engineer to join our Cloud Enablement team within the Enterprise Services group.

We’re committed to equality and diversity in the tech industry, and want to encourage applications from underrepresented backgrounds. We consider part-time roles and flexible working hours to help support this.

What you might work on

  • Develop solutions that help us run and govern a large AWS and Heroku cloud estate
  • Provide self-service APIs, tools and support that enable our tech teams to use cloud platforms quickly, safely and cost effectively
  • 10% time - a half day every week to work on your own projects and develop your skills

Here’s some of the tech we use a lot. It’s not exhaustive, but gives you a taste of what our stack and tools look like:

  • Python 3; pytest; Git; Github; GoCD; AWS; Heroku; Lambda; Cloudformation; Config Rules; IAM; EC2; S3

We do not expect you to have worked with them all but if you have experience of some of these it will be a bonus.

Key responsibilities of the role

  • Working as part of an agile team using modern practices e.g. simple design, test automation, continuous delivery, defining infrastructure as code and service monitoring.
  • Be responsible for the development of high quality software - from idea through to delivery into production.
  • Understand that operating a system is just as important as building it.
  • Help to mentor more junior members of the team.
  • Provide support to other delivery teams at the FT, helping them use cloud platforms efficiently, safely, and cost effectively.

This role will be right for you if you have…

  • Strong programming and engineering skills, ideally with Python or a willingness to learn.
  • A bias towards test driving solution development.
  • Taking ownership of solutions and demonstrating technical leadership within the team.
  • Feeling responsibility for ensuring systems are available and operating well.
  • Understanding of the principles of continuous delivery & infrastructure as code.
  • Understanding of risk, cyber security and governance functions and building secure solutions.
  • Dedication to technical excellence, quality, security and reliability.
  • Effective communication and collaboration.
  • Ability to decide appropriately when to buy versus build.

The hiring process

After we review your application the next stage will be a chat on the phone. Following this we will invite you in to meet with senior engineers for interviews. You will also do an onsite pair programming exercise in python with the aim of allowing you to demonstrate your strengths.

Level

Junior

Profession

Cloud Infrastructure Engineer


Type

Full time

Location

London


Description

The Infrastructure Delivery team within Enterprise Services enables other engineering teams to deliver well architected solutions quickly and safely to our growing audience of internationally minded business people.

What you’ll do…

  • Designing and implementing a central solution for containers(PaaS), Linux infrastructure management and monitoring tools like Graphite, Grafana, etc in the cloud (AWS).
  • Providing self service APIs and tools that enable other delivery teams to utilise the centrally managed solutions.
  • Providing support to other delivery teams at the FT and helping them utilise core SaaS infrastructure products effectively.
  • Ensuring our solutions have high engineering standards (robust, fit for purpose, include synthetic testing and/or application monitoring and meet our quality standards)

The role will be right for you if…

  • You love solving technical problems
  • You have the enthusiasm and are keen to learn building and operating Linux environments and IaaS/SaaS cost effectively.
  • You are an effective communicator able to communicate complicated and technical topics in a simple way with a powerful narrative.
  • You are Customer focused with an eye for detail to ensure quality assurance and customer happiness at all times.
  • You are a ‘T-shaped’ DevOps enthusiast.

Your core skill set and expertise is cloud infrastructure and you're enthusiastic about contributing to all parts of the process. Our ideal candidate will bring a unique point of view to the work that we do. We firmly believe that diverse perspectives help us create a great product and enhance the team.

Here’s a list of things we use a lot. It’s not exhaustive, but gives you a taste of what our stack and tools look like:

  • AWS EC2, Lambda; RDS, and DynamoDB
  • RHEL; Amazon Linux OS
  • Python; Ansible; Cloudformation; Infrastructure-as-code
  • Fastly; VCL
  • Github; CircleCI;
  • Graphite; Grafana; Splunk

We don’t expect you to have worked with all of these, it will be a bonus for us if you have worked with some of them. To find out more you can read about how we route traffic on FT.com and have a look at the code we make public on GitHub. You can also get an insight into how we work from our FT Product & Technology Medium publication.

The hiring process

We understand that tech interviews are often stressful for no good reason, so we designed our interview process to be rigorous but friendly. We don’t do whiteboard coding or peer over your shoulder when you’re writing code.

We’re committed to equality and diversity in the tech industry, so we’ll be especially happy to see applications from under-represented backgrounds. We encourage this for example by considering part time roles and flexible working hours as well as tuning the hiring process to promoting diversity.

We have recently published our competencies for Engineers. Engineering Progression framework and associated competencies for Engineers.

Level

Senior

Profession

Research


Type

Full time

Location

London


Description

This is a new role with responsibility for leading a growing team of high performing user researchers across the FT’s twin product missions of optimising how we reach/ activate readers and creating more personally relevant experiences. You will work with product and design leads to oversee a robust yet lean process for product discovery that evaluates ideas before they are invested in. Together you will put that process into action with a focus on developing research skills, establishing research practices and maintaining the pace and quality of research insights.

User researchers plan, conduct and share research that inspires and provokes transformational product experiences across desktop and mobile. They build customer knowledge within teams, utilising the best methods to answer challenging value and design questions, and reveal user needs, motivation and behaviours through conducting generative and evaluative, qualitative and quantitative research. Researchers inspire action at all stages of product development – from rapid discovery and prototyping to post launch analysis – with clear and compelling oral, written and visual presentations about user insights. You and the team will be evangelisers for user research and insights about the FT’s community of global readers across the product organisation and wider business.

What you’ll do…

  • Hire and retain a team of brilliant, passionate user researchers
  • Nurture and continually advance their skills in research methods, analysis, synthesis and communication
  • In partnership with Product management and Product designers, own the process of product discovery for FT.com and the apps
  • Understand the FT’s strategic priorities and align research activities to create strategic insights
  • Ensure the FT product team is the best at knowing the needs and behaviours of the global business and finance community, through both direct, regular contact with customers and distilled, holistic insight
  • Effectively champion user research and customer perspective in an energetic, cross discipline environment
  • Be accountable for research quality – balancing best practice rigour with being lean

What you’ll bring to the role…

  • Proven research skills - experience of using a range of methods and techniques, and able to develop efficient and creative new approaches, to deliver insights that impact product direction
  • Clear communication and presentation skills – able to tell a compelling customer narrative with qual and quant results
  • Rousing team leadership – support and challenge researchers to always bring their best
  • Strong collaboration skills – know how to contribute and influence through finding common ground and building rapport with team members
  • Natural curiosity – a desire to understand how and why people use digital news and content products, and how FT can best meet their needs

Level

Mid

Profession

Research


Type

Full time

Location

London


Description

Your job as user researcher is to set up and manage a programme of regular interaction between product team members and FT readers that enable rapid discovery and prototyping of opportunities across the FT’s product missions of optimising how we reach/ activate readers and creating more personally relevant experiences. For example, fortnightly in-person user testing sessions. Your work will set the pace and inform best practices for iterating on product designs with robust yet lean reader insights. You will brand and raise the profile of the programme across the business, bringing product teams and business stakeholders together through regular, direct contact with readers.

What you’ll do…

  • Run a programme of in-house customer sessions to support rapid product discovery and prototyping, including: recruiting readers, crafting research objectives and questions, utilising qualitative and evaluative techniques and analysis, and distilling and reporting insights
  • Balance robust methods with a lean approach to quickly turnaround customer insights that teams can have confidence in
  • Brand and raise the profile of the programme within the Product Organisation and other business areas (eg. Marketing and Editorial) and ensure sessions are well-attended and utilised

What you’ll bring to the role…

  • Research/ Usability lab experience – knowledge of how to set up and run a research lab or working in a lab environment
  • Proven research skills - experience with a range of design research methods and techniques, and able to develop efficient and creative new approaches, to deliver insights with impact
  • Clear communication and presentation skills – able to tell a compelling customer narrative with qual and quant results
  • Impeccable organisation and time management skills – able to balance being lean and applying rigour
  • Strong collaboration skills – know how to contribute and influence through finding common ground and building rapport
  • Natural curiosity – a desire to understand how and why people use digital news and content products, and how best to support their needs

Level

Mid

Profession

Product Designer


Type

Full time

Location

London


Description

We are looking for a talented Product Designer, to join our team in a fast and iterative product environment. The role will involve end to end creation of products and features - from ideation into concepting, to testing and final delivery, crafting a quality experience for our digital products across web and mobile devices.

Life at the FT is far from suits and stock markets. You’ll be working with a positive, switched-on team to solve challenges and make great things happen. Our culture is welcoming and your unique perspective will help us build better products and an even better team.

We hire for team betterment and diverse perspectives. We also make it a priority to provide flexible conditions for everyone, including flexible working hours.

Our Product Designers can lean towards UX or UI but what we are looking for is solid thinkers with quality design skills who can demonstrate a clear problem solving process based around the needs of users.

What you’ll be doing…

  • Immersing yourself in data and research - You will work alongside our Research team for creating briefs for user research and testing, as well as digging into our data with our Analysts to surface journeys and behaviours
  • Analysis and reviews - By performing competitor and comparator analysis, reviewing existing journeys and features, you will explore ways of improving and innovating our experience
  • Empathising with our readers - You will approach your work with the users needs as a priority. To put yourself into their shoes, you will create flows, journeys and empathy maps that bring our users need and pain points to life
  • Running workshops and sessions to generate ideas - You will be running and facilitating workshops and design sprints with cross functional teams, ensuring we generate the strongest ideas
  • Concepting and exploring - You will take loose ideas, then explore and develop them into multiple concepts. You will share your early ideas with your team and continually seek feedback
  • Testing and learning fast - Working with researchers to create scripts, you will be getting your concepts in front of users and seeking valuable feedback for you to learn from and iterate your designs. A/B testing
  • Crafting final designs - Finishing and delivering high quality designs that reflect the gold standard of the FT’s journalism

This role will be right for you if…

  • You are truly collaborative — We really praise collaboration within our team, and believe this is a core requirement for this role. You’ll be working with a cross functional team, made up of a Product Manager, Delivery Lead, Researchers and Engineers, as well as embracing feedback and ideas from all members of the Product Design team and other stakeholders
  • You welcome critique — We promote a culture of healthy feedback and trust at the FT. You actively seek feedback and are open to iterating based on the opinions of your peers
  • You make things that are useful for your customers - You design for the needs and behaviours of users, not to make something look great for yourself
  • You are a creative problem solver with an eye for detail and accuracy
  • You are enthusiastic and eager to learn - You don’t think you’re a finished product and want to always keep improving your skills and techniques. We’ll help you fill in any gaps and we’re committed to helping you grow as a practitioner and we work together as a team
  • You’re a great communicator, this is a crucial part of what you’ll do so you need to understand how to present your thinking to stakeholders
  • You love working with a team of friendly designers. If all of this sounds like you, we’d love you to come and join the team

Level

All

Profession

Delivery Manager


Type

Full time

Location

London


Description

Our Delivery Managers sit right across our organisation - from Editorial to Sales & Marketing - and we are striving to be leaner, more nimble, effective and innovative. We can help teams do this by giving them data and tools that can not only support their processes, but also allow them to experiment on better ways to achieve their outcomes.

The successful candidate will be obsessed with value, measurement, teamwork and removing any obstacles impeding delivery. They will love communicating with people, facilitating teams, creating vision and consensus. They will also have a keen sense of stakeholder communication, engagement and creating transparency.

Your responsibility is to drive delivery…

  • Deliver value - Work with leadership team, business owners and teams to ensure that products & services are delivered effectively to realise measurable benefits.
  • Facilitate team - Resolve conflict and disagreement. Lead workshops. Remove impediments that hold your team back. Help them make decisions. Promote continuous improvement, clarity and empowerment.
  • Champion quality - Technical standards, service management, agile quality management practices and principles.
  • Create transparency - Clearly communicate and measure vision, schedule and progress within and outside of the teams.
  • Build good governance - Manage and monitor resources and risks, proactively plan and take corrective action where necessary.
  • Create vision and value - Help to define, shape and prioritise the vision, goals, initiatives and outcomes - seeking value, avoiding complexity.
  • Manage 3rd parties - Manage and collaborate with 3rd parties to ensure they deliver effectively and that contracts are structured appropriately.
  • Build community - Work to improve the FT’s Agile capability. Foster Agile knowledge, the supporting community and tools across the organisation.

This role will be right for you if…

  • You are enthusiastic, proactive and able to resolve conflict - individuals & teams.
  • You are able to steer a team towards self-organisation.
  • You are able to quickly grasp business domains and assess genuine business value.
  • You are a clear, adaptive and transparent communicator.
  • You are bold and strategic - not afraid of failing, but afraid of not failing fast enough.
  • You are a proactive and an accomplished influencer - ability to negotiate with other programmes and teams to deliver work to fixed deadlines.

You have…

  • 3+ years leading and coaching Agile teams.
  • Strong experience and understanding of digital product development.
  • A good understanding of lean/agile principles and multiple methodologies.
  • Strong experience of coaching agile teams and individuals, workshop facilitation and structured problem solving.
  • Experience managing delivery using measurable business outcomes.

Level

All

Profession

Product Manager


Type

Full time

Location

London, Sofia


Description

Digital and the web have an increasingly important role to play for the business as media consumption habits change and revenues migrate from print to online. The Product Management team are responsible for defining and delivering on a vision through to product delivery, ensuring that user needs are addressed and business goals are achieved.

Product Manager role is available with an exciting remit of working on satisfying the needs of the FT 930,000 paid for subscribers and providing the Editorial team with front-end tools to improve storytelling and bring clarity to news.

The right person will play a key role working with stakeholders across Editorial, B2B/B2C, Ads and Data Science. You’ll be both data led and user focused with a keen eye for detail. You’ll be adept at spotting opportunities to improve our customer facing platforms; driving greater engagement among existing users while delivering new ways to tell stories. You will conduct customer research, define problems, discover insights and come up with solutions. You will work in a cross functional autonomous team that use lean methodology to deliver on outcomes.

As a Product Manager you will be…

  • Owning a stream of work: define the problem, set up metrics and goals and set up a course of direction.
  • Working in a cross functional team and lead its direction without authority.
  • Conduct customer research and extract insights.
  • Take part in finding solutions together with UX and Design.
  • Help developers understand the problem and come up with the best way of implementing the solution.
  • Working with a diverse set of stakeholders to define, champion and deliver product vision and roadmaps.
  • Track and analyse competitors, feeding ‘best practice’ into the product development process.
  • Maintain and update product backlogs and to track priorities for the digital offerings.
  • Working within a lean development framework.
  • Communicate roadmap, vision, achievements and progress to the wider team and to stakeholders.

This role will be right for you if…

  • You have a proven track record in a product management role (2+ years).
  • You are data-driven and hypothesis led with ability to balance alongside user research and business objectives.
  • You are customer obsessed.
  • You have good communication skills – able to clearly write and present documents targeted at various audiences, as well as make presentations to large/small groups.
  • You are proactive, outcome driven, with a can-do attitude.
  • You are intellectually curious, with a demonstrable ability to identify opportunities and communicate their value proposition and business benefits.
  • You have the ability to work independently, but with regular support and collaboration with their manager.
  • You have the ability to balance workloads and priorities throughout the product lifecycle across of a range of email products and offsite services.

These are handy, but don’t be put off if you don’t have exposure to them…

  • Experience of working in a data heavy environment: AB testing, segmentation, data models.
  • Experience in customer research.